Frequently Asked Questions
Before you hire elder care services for an aging loved one in need of assistance, make sure you have all the information you need to make a decision so important. Premier Care LLC is a trusted home health care service in Greenwich, CT. We provide answers to the most frequently asked questions we get to help you make a decision about companionship care. Browse our frequently asked questions and begin to think about whether or not Premier Care LLC would be right for your loved one. Contact our home health care service today if you have additional questions that need to be answered about our ability to provide care for your loved one.
Get Answers About Elder Care Services
Services Offered
Q: What services do you provide?
A: We offer homemaker companion services, personal care assistance, live-in care services, hourly home care, and companionship for seniors or individuals with unique needs.
Q: Do you provide transportation assistance?
A: Yes, we do! Our caregivers can help with transportation for errands, appointments, and social activities.
Q: Do you offer 24/7 live-in care?
A: Absolutely. We can provide round-the-clock live-in care to ensure continuous support for your loved one.
Caregiver Information
Q: How are your caregivers screened?
A: All of our caregivers are carefully vetted through background checks, reference checks, and interviews to ensure they are qualified and compassionate.
Q: Are your caregivers trained?
A: Yes, all our caregivers are highly trained in providing non-medical care, including personal care, homemaking, and companionship.
Q: Are your services insured and licensed?
A: Yes, we are fully licensed, bonded, and insured to provide care in Connecticut and New York.
Getting Started
Q: How do I get started with your services?
A: Simply give us a call at (203) 309-7489 to schedule a free in-home assessment. We’ll discuss your needs and help create a care plan tailored just for you.
Q: Can I customize a care plan?
A: Absolutely! Our services are flexible and designed to meet the specific needs of you or your loved one.
Q: Is there a minimum number of hours required?
A: Yes, we typically require a minimum of four hours per visit. However, we can accommodate longer shifts and live-in care as needed.
Q: Do I need to commit to a fixed contract term?
A: No, we understand that needs change. Our services are flexible and can be adjusted as required.
Cost and Payments
Q: How much do your services cost?
A: Costs vary depending on the type of service and care level needed. Contact us for a personalized quote based on your situation.
Q: Do you accept insurance?
A: We do not bill insurance directly, but we can provide documentation for long-term care insurance claims.
Q: Do you accept private pay?
A: Yes, private pay is one of our accepted payment methods.
Service Areas
Q: Which areas do you serve?
A: We proudly serve Greenwich, Stamford, New Canaan, Darien, Westport, and the surrounding areas in Connecticut.
Q: Can you assist individuals in assisted living communities?
A: Yes, we provide services to clients in assisted living facilities to supplement their care and provide added companionship.
Additional Information
Q: What makes Premier Care different?
A: Our focus on personal connection, flexibility, and compassionate care ensures that your loved one feels supported and happy in their home.
Q: Can I provide feedback about my caregiver?
A: Of course! We welcome feedback to ensure the highest level of satisfaction and care quality.
Q: What safety measures do you follow?
A: All our caregivers adhere to strict health and safety protocols to ensure client well-being and peace of mind.
For additional questions or to learn more about our services, please contact us at (203) 309-7489.